Grammarly is an amazing platform for proofreading and correcting grammatical and spelling errors. IT is a very advanced proofreader and is very easy to use. It is compatible with different web browsers and it can be used in Microsoft Word, Outlook, and Google Docs as well. Users just have to download the Grammarly extension.
Sometimes, users may encounter the No document is open or detected error in Grammarly. For no obvious reasons, Grammarly fails to access the document. Do not fret, because there are ways to fix that. Here are some potentials solutions for fixing this error.
Steps for troubleshooting the “No document or detected error”
The first think you should do is, to upgrade your Microsoft Word or Outlook to the most recent version. Because Grammarly does not have sufficient support, only the more recent versions of Word are compatible with it. Just visit the Update section in settings and see if any updates are available.
Enable the Add-on
Owing to some policies, certain add-ons may get disabled. Therefore check the list of Add-ons and check that Grammarly is enabled. Here’s how:
- Double-click on Microsoft Word.
- Now, open the File tab.
- Select Word options from the list.
- Click on Add-ons.
- Navigate to the Manage segment.
- Select COM Add-ons.
- Now, click on Go.
- Place a checkmark in the square next to Grammarly.
- Click on Confirm.
Disable security program
Sometimes, 3rd party security programs block Grammarly and stop it from contacting the servers. If the system has Windows Defender, then follow these steps to disable it:
- Launch the Windows Defender program on the computer.
- Click on Virus and threat protection option.
- Go to Virus and threat protection settings section.
- Click on the Manage settings link.
- Turn the real-time protection off.
- Turn the cloud-delivered protection off.
Disable conflicting add-ons
There are a few add-ons in MS Word or Outlook which might be conflicting with Grammarly. Therefore, you should try to disable them. Just open the Microsoft Word app and click on File. Go to Word options and select Add-ins. You can conduct a hit and trial concerning the add-ons. Try disabling the add-ons one at a time and in order to zero in on the one that is causing conflict.
Install the add-on again
Reinstallation of the add-on might solve the no document error. Here’s how you can reinstall the add-on:
- Launch the Start menu.
- Input Control in the search bar and hit Enter.
- Go to uninstall a program.
- Find Grammarly from the list of installed programs.
- Click on Uninstall.
- Now, download the most recent version of Grammarly.
- Install it in the device.
- Press the Shift + Control keys and then hit the Get Started button.
- Now, just install it for all users.
Install Microsoft Office again
Lastly, you should try reinstalling MS Office and see if it works. Did this Grammarly error pop up after you updated Word? Well, in that case, you may want to uninstall the latest updates and go back to the previous version.
Simply remove and uninstall Microsoft Office. Log in to your Microsoft account and download its setup from there. After installing it on your device, enable Grammarly and see if the issue has been resolved or not.
By applying the steps given above, you will be able to effectively troubleshoot the No document is open or detected error.